(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
The position is called upon to interact frequently with mid- to high limit guests and make decisions regarding extensions of complimentary services and/or goods. The incumbent is also responsible for developing and establishing relationships with Hard Rock Casino Northern Indiana midrange gaming guests in order to encourage return visits and create guest loyalty. The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits.
